Technical Support Department 

Admin Building, Ground Floor

Technical Support Department

Technical support department is one of the most important units in the college, which provides all kinds of technological facilities which lead to improve the teaching environment for students and faculty members. Also, the department oversees the challenges people are facing in the technical field and provides suitable support and solutions.

TSD Mission

To provide students, faculty and staff with the required E-services that improve the quality of teaching environment, help them to use the provided services effectively, solve the related technical issues and continue updating the used technologies.

TSD Vision

To contribute on building an effective teaching environment for students and faculty members by providing technical services that keep pace with continuous technological developments.


 TSD Responsibilities  

HoD Responsibilities

Supervising the college system and resolving system issues. 

 managing and updating firewall system. 

Managing and renewing software licenses and contracts.

Following up with government and private institutions.

Managing Edugate with all services for both students and faculties.

Resolve network and telephone issues.

Supervising backups and disaster recovery system.

General supervision for technical support department.

Engineer-1 Responsibilities

Supervising audio systems and preparing the required devices for the events.

Managing servers, server rooms and fingerprint system. 

Managing and renewing Plagiarism Check system

Managing photocopier's system, changing toner and resolving related issues.

Supervising computer labs and projectors.

 Provide desktop devises and solve related issues. 

Engineer-2 Responsibilities

Creating accounts for students and staff (Microsoft, VDI, edugate, E-learning, MyQ). 

Printing college identity cards for students and faculties.

 Sending updated students data to MOHERI.

Managing and updating advertisements and instructions in the TV screens.

Regular backups for the systems used in the college.

Managing and updating the website. 

Our Team

 

Company team
Mrs.Fatma AL-Naamani
Head of the Department
 ​  : (+968) 2405 1006
​ : fatma.alnaamani@omancollege.edu.om 


Company team
Mr.Ismail AL-Rumaimi  
Engineer-1
​    : (+968) 2405 1007
​ :  ismail.alrumaimi@omancollege.edu.om 


Company team
Ms. Hanadi AL-Yaarubi
Engineer-2
​    : (+968) 2405 1007
​ : hanadi.alyaarubi@omancollege.edu.om